Terms And Conditions

Our site is owned by GECKBORO ENTERPRISE with registered offices in Ghana. These terms and conditions govern your use of the website www.contentcriteria.com. Please make sure that you read these terms in full before your use this website or use any of our copywriting services. If you do not accept these terms and conditions, please do not use this website.

If you use the website www.contentcriteria.com then this implies that you have read and agree to be bound by the following terms and conditions. We do update these terms and conditions from time to time so please make sure that you check back to this page regularly to make sure you are familiar with the latest version of this document.

1. Site access

Users will be able to access the majority of the website www.contentcriteria.com without having to register any personal information with us. However, if you wish to purchase any copywriting services then you will be required to open and register for an account. For more information on the personal data that we may require from you to be able to open an account and provide you with our copywriting services, please see our privacy policy.

2. Use of the website www.contentcriteria.com

Users are permitted to use the website www.contentcriteria.com which provides copywriting services for their own personal use, and only to print or download any materials from this website when you have been given prior consent to be able to do this.

The copyright and all other intellectual property rights of the material which appears on the website www.contentcriteria.com are owned by us or our licensors and must not be reproduced unless you have received our prior consent.

No portion of this website may be reproduced without our prior written permissions.

3. Site uptime

The owners of this website take all reasonable steps to ensure that the website is always available, however this is not always possible and our website www.contentcriteria.com may occasionally encounter downtime in the event of a server issue or another technical fault. As such, we shall not be liable if the website www.contentcriteria.com is unavailable at any time.

Where possible we shall always aim to give our users prior warning where we need to manage any maintenance issues, however this is not something we are obliged to do.

4. Provision of copywriting services

Users must register for an account to be able to book copywriting services with www.contentcriteria.com.

In order to carry out copywriting services users shall be assigned to the most relevant writer for their subject matter and a deadline shall be agreed between them. Writers from www.contentcriteria.com shall always carry out their work to the very best of their ability in a timely manner to meet the agreed deadlines.

In order for writers to complete their work it may be necessary for users to provide them with information in the form of a detailed brief as well as any other accompanying materials and shall answer any and all queries that the writer may have in a timely fashion. All information which is sent to writers throughout the duration of any business relationship is kept as entirely confidential at all times.

5. Copyright of content

The copyright of all work remains with the writer and www.contentcriteria.com until final sign off has been made and the content is sent to the user. At this point, copyright is assigned to the customer.

6. Paying for copywriting services

The fee for the services shall be agreed in advance between both parties, and this fee is due in advance of any copywriting services being carried out. A copy of all payments and invoices shall be made available through the client account and may be downloaded from here.

All payments are processed online through our secure third-party banking provider.

When full payment has been received you will see: CCGE, GHANA as your billing descriptor.

7. Delivery

All projects shall be delivered to the specified deadline which is to be agreed between the client and the writer at the point of assignment. We shall not be liable for any delays which occur in the delivery or projects which are caused by the client not providing the correct information or answering questions in a timely manner.

All copy provided comes in widely recognisable digital formats and shall be sent to the client’s email address upon completion. Sometimes, for larger file sizes, secure file sharing software will be required to send the customer the final copy.

8. Revisions, refunds and cancellations

Some minor edits, changes and revisions are included in the original fee. However, any changes which are based on a change of assignment or require significant additional work to the original subject matter shall be liable for an extra fee.

We do not offer refunds for services offered at www.contentcriteria.com, but we will consider any complaints or comments that you have of our services and in some cases may offer compensation where necessary. However, this will be at our sole discretion.

A user can not cancel a project if a writer has already started. They will still be liable for the full fee. For on-going projects such as social media campaigns, there require one week’s full notice ahead of any cancellation.

The owners of the website www.contentcriteria.com may cancel or terminate any customer accounts which they suspect may have violated any of these terms and conditions.

9. Disclaimer

We take all reasonable steps to ensure all the information which appears on the website www.contentcriteria.com is correct. However, we can not guarantee the correctness of such information or the completeness of material on the website at all times. We may make changes to the content and materials which appears on this website at any time and without prior warning.

The material provided on the website www.contentcriteria.com is provided without any conditions or warranties of any kind. to the maximum extent which is permitted by law, we provide users access and use of the website www.contentcriteria.com on the basis that we exclude all representations, warranties and conditions which but for these terms may have effect in relation to this website.

10. Exclusion of Liability

Neither the owners of the website www.contentcriteria.com nor any other party – whether involved in producing, maintaining, or delivering this website, shall be liable or responsible for any kind of loss or damage which may result to you or any other third parties as a result of your use of this website. This exclusion shall include any repair costs as well as, without limitation, any other direct, indirect, or consequential loss and whether in tort or contract or otherwise in connection to the website www.contentcriteria.com.

11. Contact us

If you have any further queries about our copywriting services or these terms and conditions, then please contact us using the contact form or at contact@contentcriteria.com.